/  faq

FREQUENTLY ASKED QUESTIONS

Yes according to the child’s measurements. For more complete details contact Lemira directly.

No, orders can only be taken via website, fax or mail. Or directly in store with appointment only.

This information will follow once you place your order.

You must log in and use your school password so that you may have access to options and selections for your school only.

Purchases must be made according to your needs and lifestyle.

Exchanges must be done at store only. For more information, please consult our “exchange policy” section.

Yes, by appointment only.

The orders are delivered twice a month to the school for free. Or can be delivered to your address of choice with extra shipping charges.

Lemira accepts cash, cheques, direct debit and credit card payments for the taking of orders. When the client is receiving orders, Lemira accepts payment by cash, direct debit and credit card. Please note that there is a $25.00 penalty charge for all NSF cheques.

All mandatory items must be purchased at once.

You can log on to our web site and use your school password to find out which items are mandatory and which aren’t.

You must follow Lemira’s instructions. For more information please consult Lemira’s Measuring Chart in the “Services for Parents” section

You must follow the label content instructions very carefully. Consult out Fabric Care section.

Please refer to our Contact section.

You must make an appointment at Lemira. These situations are handled in the store only.

X